How we handle your inquiry.

Who receives your inquiry

WANZE Sourcing is operated by WANZE INTERNATIONAL TRADING LIMITED. The website’s inquiry form uses FormSubmit to forward your submitted details and images to WANZE by email. If you choose WhatsApp, your message is handled through WhatsApp and its applicable terms.

Information you provide

The form collects your name, email, destination, product details and any optional company, website, quantity, reference pack, document requirements, project notes or images you submit. It also records whether you are requesting a quote, documents or custom sourcing. Ingredient inquiries also require company information and intended use. Please do not include payment credentials, identity documents or unrelated personal information.

How the information is used

Inquiry information is used to assess and respond to your request, clarify specifications and discuss potential sourcing support. Relevant product requirements may be shared with suppliers, inspection providers or logistics providers when needed to explore or carry out your project. Avoid attaching material you are not authorized to share.

Website measurement

The live website uses Meta Pixel for page views, WhatsApp clicks and a sourcing-request conversion event. A WhatsApp click is recorded separately from a submitted inquiry. Our implementation does not intentionally include form text, email addresses, phone numbers or uploaded files in those events. Meta may process browser, device and visit information under its own policies.

Campaign parameters and the referring website’s domain may be retained in this browser session for up to 24 hours and attached to your inquiry to help identify its source. A temporary submission identifier is used to reduce duplicate conversion reporting.

Service providers and storage

Website hosting, form delivery, email and messaging involve external service providers, and information may be processed outside your country. Inquiry correspondence may remain in business email and messaging records for handling the request and any resulting project. The temporary browser time limits above do not describe email or messaging retention.

Questions or requests about your information

Contact WANZE through the inquiry form or WhatsApp to ask about information you submitted or request correction or deletion. Include enough information to identify the relevant inquiry without sending sensitive documents.